Binance customer support has responded to a slew of angry users who are having problems with card withdrawals, which began three days after the Department of Justice indicted Binance and its former chief Changpeng Zhao (CZ).
The crypto exchange is “unable to process card withdrawals to card services,” the official Binance customer support account has said to numerous users.
The problem appears to have started on November 17, just three days after the sealed indictment against Binance and its former CEO, CZ, were filed. These indictments were released earlier this week when both pled guilty and agreed to pay $4.4 billion in fines.
Hi Eric! We are currently unable to provide card withdrawal to card services, we are working to resolve this. In the meantime, users can access alternative withdrawal channels here: https://t.co/F2XzhemQKz
If you require more assistance, feel free to reach out to us at our chat:…
— Binance Customer Support (@BinanceHelpDesk) November 24, 2023
Binance customer support has sent this identical message to angry users since November 17.
Read more: Binance forgot to stick to CZ’s principles — now it owes billions
This suggests that Binance has been cut off from yet another financial partner.
Users are reporting issues with withdrawing euros and tether (USDT), among other currencies, and with using Visa cards.
Protos has reached out to Binance to confirm when the card withdrawals problem began. We’ll update this piece should we hear back.
Read the full article here